They deliver extraordinary IT services

that ensure continuity for their users... So that technical problems don't stop them!

Mujer experta en gobierno y gestión de tecnologías que brinda consultoría de TI a los clientes de icorp

Optimize and reduce costs with our IT consulting

We want to make you shine in your organization by supporting all your technological projects through our consultative IT management process.

Our team consists of interdisciplinary technological profiles capable of solving any problem with minimal necessary resources.

Are you ready to start a long-term relationship that will enable your business competitiveness?

Discover the technological knowledge areas of our IT consultants

Adhere to IT best practices, comply with SLA's, accelerate the implementation of a technology governance and optimize your resources with the support of our IT consulting.

Information Security

Take control of your organization's entire technological infrastructure and complement your security systems with the support of our expert security consultants.

Virtualization

Provide more flexibility and reduce your infrastructure costs with virtualization solutions that our consultants can help you implement in your organization.

Backup and Replication

Implement a Disaster Recovery Plan (DRP) with the support of our certified specialists in the best backup and replication solutions.

Cloud Computing Services

Ensure the correct implementation and configuration of your multiple cloud-hosted services with the help of our Cloud services consultants.

IT Infrastructure

Create the ideal environment for your operations with our support in the installation, configuration, setup, and acquisition of IT infrastructure.

{Support Managemen}

Resolve any questions about the implementation, configuration, and management of your Service Desk with the support of our technical support teams.

IT Management Consulting

Take control of all technological aspects of your organization and achieve exceptional IT governance in your operations with our consulting services.

IT Renewal

Visualize and execute your organization's technology renewal plans with guidance from our expert team in infrastructure and support.

Structured Cabling

Acquire the physical infrastructure for internal networks and extend communications throughout your organization with the support of our structured cabling projects.

diversity_3

Questions about your projects?

Contact us

Why does icorp's service stand out in the market?

Because we focus on operating with agility, precision, and problem-solving awareness through a personalized consulting model that prioritizes user satisfaction ensuring continuity.

FACTS AND DATA

A pinch of facts and data to support our argument

Porque nuestro Net Promoter Score (NPS) está muy por encima del mercado global [42 según ClearlyRated.com], además de tener altos niveles en CSAT y cumplimiento de SLA's.

75

NPS
Score

Net Promoter Score

> 96 %

CSAT
Result

Participation > 20%

+ 16500

Training
Hours

during 2021

Start now with your IT projects!

Because we strive to be an exceptional Provider and become a cornerstone of your organization's technological growth.

OUR MANTRA

In the words of our clients

icorp enables business competitiveness from 3 critical pillars, placing the customer at the center of the strategy. A wow provider manages and operates to help you achieve a prominent position in the market; with a measurable operation, information analysis, and continuous improvement.

Prevention

Identifying risks, analyzing information, and taking action to prevent incidents from occurring, ensuring continuity.

Optimization

Innovating in resource utilization; developing people, managing processes and technology.

Cost Reduction

Improving day to day operational results, ensuring decreasing costs over time, thus enabling strategic investment.

“The factors that made me choose icorp were the professionalism, their competitive prices and their great work team motivated to give their best at all times.”

| CNH | Javier Hernández - Director of IT and Global Planning

“Our Global IT Service Center is deeply committed to customer satisfaction and operational efficiency, icorp has been a very important piece of our strategy.”

| Colgate | Pablo Ávila - Associate Director, Global IT

“icorp has the availability and flexibility we require to support the growth of our IT organization in a dynamic and reliable manner.”

| Grupo Gondi | IT Manager

“icorp will be responsible for managing the requirements until their resolution. IT Solutions has no plans to change providers for this key module.”

| IT Solutions | PMO

Are you ready to discuss your project?
We'd love to hear you

FAQ's : Frequently Asked Questions

What is the scope of consulting? expand_more

We provide consulting advisory services with certified personnel in best practices and technology selection. Our scope includes IT Service Management (ITSM) ITIL v.4, ISO/IEC 20000-1 (Service Management Best Practices), ISO/IEC 27001 (Information Security), Risk Management, DRP/BCP, and High Availability.

How does the consulting process work? expand_more

We conduct a consultative session to understand your current situation and identify your needs and expectations. Then, we provide you with a diagnosis with proposals for process improvement and / or technological solutions that you can use.

COMPLETE OFFER

Discover our IT Solutions

The consulting service is just one piece of the puzzle to enable your business's competitiveness. Certainly, it's powerful on its own, but, have you considered outsourcing your technology operations?

"Do you need an IT renewal project?

Renew and upgrade all your equipment and/or components of the technological infrastructure to ensure 100% operational availability for your organization and enable your users' tasks.

Just in case you have any doubts...

If you're not sure where to start or if you have several ideas and need support to give them structure and a strategic focus, then don't hesitate to contact us, we'd love to hear you.

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