Alberto García Camacho

Entrepreneur with more than 35 years in the IT industry, vice president of the cluster of IT companies in Querétaro.

logo linkedin

Hello, and welcome to our corporate portal.

While you’ll find plenty of information about icorp here, what’s most important is you and what you aim to achieve for your business. Let us help you chart the course, overcome obstacles, and accompany you in reaching your goal.

icorp is a Mexican organization founded in 1986, with extensive experience in providing managed services and integrating technological solutions. We have specialized personnel that support users remotely, on-site, and in the field, in addition to staff dedicated to integration projects for large companies in Mexico and around the world.

We pride ourselves on maintaining long-term relationships with our clients, fostering a strong sense of identity among our employees, promoting their well-being, and encouraging social contributions to the community.

I look forward to doing business with you soon.

Alberto García Camacho
Chairman
Board of Directors

i25 PHILOSOPHY

Our reason for being

icorp’s reason for existing is to enable the competitiveness of our clients.

Competitiveness is the ability of an organization to achieve maximum resource efficiency, increase productivity, and enhance decision-making effectiveness in order to develop competitive advantages and secure a strong market position.

For icorp, competitiveness is built on six pillars, which will be the focus of our organizational strategy at every level.

icorp’s reason for existing is to enable the competitiveness of our clients.

i25 PHILOSOPHY

The six pillars of competitiveness

The focus of our organizational strategy at all levels.

Prevention

Identifying risks, analyzing information, and taking action to prevent incidents from occurring, ensuring continuity.

Optimization

Innovating in resource utilization; developing people, managing processes and technology through the whole company.

Cost Reduction

Improving day to day operational results, ensuring decreasing costs over time, thus enabling strategic investment.

Well-Being

Understand the motivations and aspirations of our employees, and contribute to improving their quality of life.

Sense of Community

Create and maintain trust among group members, participate in decision-making, and be an active agent.

Social Contribution

Contribute to our social environment through purposeful and long-term vision programs, creating a significant impact.

HISTORY

Spanning over 30 years of activity

Behind icorp is a story of friendship, effort, trust, innovation, and continuity. Numerous battles and unprecedented emotions, a history of dreams that now translates into a legacy.

TIMELINE

The milestones of our history

Discover the history of icorp by exploring its key events. Every milestone matters, and it's exciting to remember each step.

1986

Start of Activities

icorp is founded in Querétaro with eight partners. In the photo, Alberto García Camacho, 27 years old.

1990

IBM Distribution

We were one of the first IBM distributors distributors nationwide. Launching of the PS/1.

1995

Services Offered

We started selling outsourcing support services as well as training services.

2001

100% Services

We decided to abandon the sale of computer equipment and dedicate ourselves to IT support and development services.

2004

Nationwide Coverage

We assigned 17 engineers to different states of the states of the Republic. The photo shows the field team.

2010

Corporate Building

After 24 years, we opened the doors of the building in Acceso III of the Benito Juárez Industrial Zone.

2012

Support Center @ CDMX

Inaugurated global remote support center in Mexico City to service global contracts.

2014

The 2nd Era begins

We started the ISO 20000 certification process, we also presented the rebranding of our brand.

2015

Constant Change

The Innovation Area is consolidated and high-impact projects such as the Intranet and 911 are undertaken.

2016

Support Center @ Vortice

We inaugurated the support center in Querétaro, doubling the capacity of support analysts.

2017

Positioning and Services

We started the web positioning strategy, online training and administrative services.

2018

Partnership ManageEngine

We formalized the relationship to officially distribute their products nationwide; on-premise and cloud.

Early 2019

New Ventures

We started the development of Cordage, the evolution of qdoc. And we bet on BPM, RPA and Azure.

Late 2019

New Support Center

We moved our operation from the CDMX to the facilities in the Forum Naucalpan towers.

2020

A new era...

We changed CEO, introduced the i25 Plan, +12k hrs of training and moved to Google.

2021

Information Security

We are certified in the ISO/IEC 27001: 2013 standard to provide more value to our customers.

i25 PHILOSOPHY

Vision, is what we want to achieve

The vision of an organization aims to paint a picture of the future, reflecting its medium- and long-term dreams. Our vision for 2025 is to be a desirable company, globally competitive, and thriving in an environment of excellence. These three challenges will guide our daily actions.

Desirable
Company

It is to create an emotional force around our brand, fostering a genuine and passionate need for our company in our environment.

Globally
Competitive

It is to leverage talent, collective knowledge, and technology to deliver greater value, optimize costs, and compete globally.

Environment of
Excellence

It is to design with purpose, manage with information, and execute with awareness, all aimed at continuous improvement and progress.

i25 PHILOSOPHY

Values, our common denominator

Organizational values are what we seek in the people who make up the organization. We recruit, reward, and part ways based on these values.

Simple

It is to be self-aware, self-critical, respectful, open, receptive, honest, trustworthy, and kind. It is to have a big heart.

Curious

It is to have a thirst for knowledge, ask questions, and seek to adapt to change. It is to observe, explore, identify, and contribute.

Empathetic

It is to know how to listen and empathize. It is to show a willingness to participate in finding solutions; it is to be present and seek reciprocity.

Passionate

It is to have determination, perseverance, and a sense of urgency. It is to feel a tremendous drive to achieve something greater and better.

Co-responsible

It is to take ownership of responsibility, make things happen, find resources, and continually strive for team achievement.

Exceptional

It is to strive for excellence, exceed expectations, and be disciplined. It is to break records and be highly efficient. To surprise.

Discover more about our i25 Philosophy!

Watch i25 Plan

OUR COMMITMENT

Executive Manifesto, the foundation of our decisions

This manifesto aims to define a set of principles and expected behaviors that serve as a reference in situations of uncertainty in executive decision-making. They are part of who we are and part of what we aspire to be.

SERVICE CULTURE

A truly amazing place to work

One thing we all have in common as members of this organization is our desire to spend our workdays in an incredible place. A place where employees trust their colleagues, take pride in their work, and enjoy the people around them; where they can be the driving force behind making things happen.

Building an incredible place to work involves co-creating a service culture and breaking some paradigms together.

TOP MANAGEMENT

Transformational Leaders

They are the driving force behind our transformation, facilitators of the #soyicorp community.

CEO

Alberto García Hinojosa

Entrepreneur, millennial, audiophile, and musician. Virgo with an architect personality. Leader and strategist. Evangelist of the Philosophy and Plan i25.

Administrative Director

Isaura Hinojosa Cabrera

Administrator, manager, and visionary. Seeks financial stability and drives growth. A leader passionate about her work.

Comercial Director

Rubén Vargas Martínez

A public relations specialist. Has been leading the commercial unit since 2000. Co-founder with over 35 years of experience.

IT Support Director

Jorge Salazar Sánchez

A family man, triathlete, and engineer. Project manager and ITIL expert with over 15 years of experience in IT.

Digital Transformation

Paulina Velázquez Sánchez

Focused on innovation and teamwork. Cheerful, determined, exceptional. Her hobby is exercising.

IT Solutions Manager

Juan Carlos Ruíz Vargas

Electronic engineer, technologist, and curious. Consultant and implementation leader with over 20 years of experience in IT.

Manage Engine Leader

Klaudia Buszniewska

Expert consultant in IT management solutions. Passionate, proactive, and a manager with over 10 years of experience in ManageEngine.

qdoc Comercial Leader

Rodolfo Montero Reséndiz

Digital transformation expert. Supports quality management processes. Project manager and product owner.

Software Apps Manager

Ricardo Téllez Martínez

Team leader and professional manager. Advocate of psychological safety. Scrum Developer with over 10 years of experience.

Organization Development Manager

Monserrat Monjarás Bribiesca

Pianist, reader, and traveler. Ontological coach and team leader. Catalyst for making things happen.

IT Manager

Elías Toledo Lugo

A technology and animal enthusiast, with family as the main motivation and inspiration. Enjoys good food and is a Disney fan.

Are you looking for a dynamic and fresh expert speaker for your event?

Request a speaker

FACTS AND DATA

icorp by numbers

Our operation is measurable and constantly improving. Here, we share some of the most relevant internal and external indicators for employees and clients.

> 600

Active
Collaborators

with an NPS of more than 70

+ 21000

Hours of
Training

in 2022

> 1800

Knowledge
Articles

managed in iBrain

> 300000

Users
Supported

with an SLA greater than 98%

> 94 %

Users
CSAT

satisfaction surveys

> 500

Clients in the
world

72% are promoters

OPERATIONAL SCOPE

Global Coverage & National Presence

Our support centers operate remotely on a global scale. We also have on-site engineers assigned to various accounts, as well as field engineers strategically located across Mexico, with a fleet of vehicles providing support services to over 130 cities.

Better projects thanks to our strategic alliances

Are you interested
in investing in icorp?

Contact Us

SOCIAL IMPACT

Impacting over 10k people

We are committed to contributing to our social environment through purposeful and long-term vision programs, creating a significant impact through the leadership of our Social Action Committee and the participation of the #soyicorp community.

Would you like to join
our social action activity?

Social Action Committee

A NEW ERA

Executing the i25 Plan

Alberto García HinojosaCEO

In a digitalized world where the power of purchase lies with the consumer, who demands a seamless, fast, and barrier-free shopping experience on their preferred channel with exceptional service, the environment is ripe for innovation. It is a time to create new operational and business models and to reinvent companies entrenched in their own paradigms..

Call Now Button