ManageEngine offers approximately 40 solutions designed to optimize, control, or audit the operations of any enterprise. If you’re seeking such a solution, it’s advisable to choose a provider who not only has deep knowledge of the products and solutions but also thoroughly reviews the critical factors of your project, its objectives, and scopes, all while keeping your needs and expectations in mind. This approach will help you select the solution that best fits your requirements.

Keep reading as this article outlines the primary use cases for ManageEngine solutions and how icorp assists in their implementation.

In which use cases are ManageEngine solutions ideal?

ManageEngine offers numerous use cases where it serves as an excellent tool for the IT department. However, it is particularly ideal when you seek the following:

1. Compliance or alignment with standards such as ISO20000, ISO27000, PCI DSS, SOX, GDPR, etc.
2. Replacing your current solution, especially if it involves products that are difficult to manage or costly in terms of implementation and administration.
3. Gaining control over operations when you currently lack any control or audit system.

How do we assist you at icorp?

At icorp, our support begins from the moment of first contact, with the goal of identifying which of the following stages you are in and tailoring our assistance accordingly.

• Awareness: At this stage, you realize you have a problem but are unsure of what you need.
• Consideration: At this stage, you have defined your problem, identified it, and are considering options to solve it.
• Decision: At this stage, you evaluate different options and decide which provider is best suited to manage the solution.

Understanding your needs and expectations

The next step to ensure the scope and fulfillment of your expectations involves asking you the following questions:

• What are the reasons for investing in a solution?
• Does your organization have established processes?
• Which standards do you aim to comply with?
• Do you currently have a tool in place?
• What are the issues with your current tool? (e.g., the solution’s inflexibility, lack of required modules, inability to integrate with another platform, high maintenance costs, etc.)
• What benefits do you expect to achieve?
• What are the evaluation criteria?

With all these points clarified, we present you with a preliminary diagnosis and recommendations to meet the established challenges.

In many cases, we introduce the tool, create a PoC (Proof of Concept), analyze the results, and prepare the final high-level presentation to justify the project.

Enabling your organization’s competitiveness

In some cases, we also offer complementary services to deliver a holistic project that enhances your strategy and boosts your business competitiveness. For example:

• First, Second, and Third-Level Technical Support Services
• Infrastructure Management and Monitoring
• Backup Projects with Arcserve and Veeam
• Virtualization Solutions with VMware
• Cloud Solutions in Azure and Microsoft 365
• Infrastructure from Cisco, HPE, Lenovo, and Dell
• Security Solutions from Fortinet and McAfee (Trellix)
• Robotic Process Automation Solutions

If you want to join over 120,000 organizations using ManageEngine solutions to enhance IT service management, click here and contact us. At icorp, we can help you.

This article has been translated using AI and may include errors.