Challenges for IT Administrators

Currently, one of the challenges for IT administrators is optimizing their time to focus on activities that ensure business operations continuity. One such activity involves managing and ensuring compliance with reports. In the case of Microsoft 365, working with its various portals can cause significant headaches for IT administrators, as simple administrative tasks can be very time-consuming, especially when there are separate portals for each service. To alleviate these headaches, M365 Manager Plus can be used.

M365 Manager Plus is a solution from ManageEngine. In this article, we will explain what it is and what its features are.

What is M365 Manager Plus?

M365 Manager Plus is a Microsoft 365 reporting software used to report, manage, monitor, audit, and create alerts all from a single location.

With its interface, it can manage:

• Exchange Online
• Azure Active Directory
• Skype for Business
• OneDrive for Business
• Microsoft Teams
• Other Microsoft 365 services

What are the features of M365 Manager Plus?

1. Reports

First, it provides you with over 700 pre-configured reports in Microsoft 365. These reports can be scheduled and exported in PDF, CSV, XLS, or HTML formats.

With these reports, you can:

• Monitor mailbox traffic
• Identify malicious emails
• Identify inactive users, expiring licenses, and passwords
• View Skype and OneDrive usage statistics
• Ensure compliance with IT standards (SOX, PCI-DSS, HIPAA, GLBA, and FISMA)

And if that’s not enough, these reports also allow you to understand Exchange Online adoption in your company and keep your environment secure.

2. Auditing and alerts

Thanks to the reports, you can keep track of events occurring in Microsoft 365 and take preventive measures based on them.

Additionally, it allows you to create custom alerts and receive real-time notifications via email about critical activities.

This functionality allows you to:

• Track user logins and logouts
• Monitor critical license changes
• Audit mailbox property and permission changes
• Create alerts for administrators
• Send emails to administrators about actions that triggered an alert

3. Monitoring

Additionally, with M365 Manager Plus, you can monitor the status of Exchange Online, Azure Active Directory, OneDrive for Business, Skype for Business, and other Microsoft 365 services from a single location.

This functionality helps you to:

• Receive real-time notifications about service interruptions
• Consult the number of incidents and alerts
• Access details of incidents
• Access historical monitoring data
• View graphs on the status of Microsoft 365

4. Administration

On the other hand, it performs complex bulk administration tasks for users, mailboxes, licenses, and contacts.

With M365 Manager Plus support for administrative tasks, you can:

• Perform bulk user management activities
• Reset passwords and add or remove licenses in bulk
• Create users, groups, and contacts using management templates
• Automate all administrative tasks

This helps reduce time by eliminating the need to perform administrative tasks individually.

5. Help Desk Delegation

Finally, with M365 Manager Plus, it is possible to implement multi-user and domain-based delegation, which helps reduce the workload for AD administrators.

In other words, this allows you to:

• Create technician accounts to delegate tasks to non-administrative users
• Create custom roles for reporting, administration, and auditing tasks
• Audit technician activities in their environment
• Track administrative activities

As you can see, this tool reduces the amount of time and effort spent on administrative tasks thanks to its advanced features, allowing IT administrators to continuously improve the level of service.

If you want to learn more about implementing M365 Manager Plus in your company, icorp can help. Contact Us. We are official ManageEngine partners in Mexico.

Source: ManageEngine

This article has been translated using AI and may include errors.