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Jazmín Pedraza

Ingeniera en Gestión Empresarial y actualmente se desempeña como Analista de Generación de Contenido en icorp. Combina de manera excepcional su pasión por el análisis de información con su creatividad. Es un amante de la lectura, las historias en todas sus formas y los animales.

Management and Competitiveness

Contact center outsourcing: What you need to know before making a decision

With the right tools and strategies, a contact center can maximize efficiency and deliver a seamless customer experience. From call routing and automated...

25/09/2024

The limitations of in-house IT support: What you need to know

Information Technology (IT) support is a critical component for the effective operation of any business in the digital age. One key decision companies must make...

25/09/2024