OUR PURPOSE

Individually or as a comprehensive solution, we impact your competitiveness.

Because shifting from focusing on ensuring operational continuity to managing for business competitiveness requires working with excellence, always aiming to deliver an incredible experience and fostering user satisfaction.

1. What do you want to achieve?
2. In what timeframe?
3. Who will you add to your team?

Business services to reduce costs

Let us help you reduce your operational expenses; explore best practices along successfully and failure stories, so together we can find the best way to address your situation.

Staff Augmentation

Delegate the responsibility of finding and hiring talent to a partner who handles all administrative work and recruitment, training programs, and career development plans.

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IT Solutions

Ensure the continuity of your company's operations by letting us handle your users' incidents and requests, always meeting SLAs while focusing on prevention.

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Contact Centers

Serve your end users 24/7 in any language and through any channel—whether it's WhatsApp, Messenger, live chat, email, or phone calls. A 100% measurable operation.

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BPO

Stop hiring more staff—opt for a service with associated SLAs instead. Forget about managing processes and focus on strategic tasks, confident that you have a right partner.

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IT Management

Specialized consulting on how to manage and maximize the potential of people, processes, technology, and IT vendors. Focused on building and implementing technology projects.

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Digital Transformation

Specialized consulting in the design, implementation, stabilization, and continuous improvement of processes and services, leveraging technology like BPM software and RPA.

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Technological solutions to optimize

We help you develop a business case that justifies an investment with a focus on optimization and a compelling ROI. Let’s define a purpose and work together to find the best solution.

IT Solutions

Let's build optimization business cases and develop technology implementation projects using on-premise resources from various manufacturers and Microsoft Azure cloud services.

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IT Management Software

Transform the way you manage and optimize your IT operations by moving to a measurable, continuously improving environment using specialized applications from ManageEngine.

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Digital Transformation

Centralize user support with an omnichannel platform, automate business procedures and processes, and implement Real-Time Location solutions in your production lines.

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GET A QUOTE

Our Product offer to renew your business

If you're looking for quick and professional assistance to quote your equipment and licensing renewals, along with financing options, contact us and we'll provide a quote within 24 hours.

Technological Renewal

Get a fast quote, always accompanied by a consultative process that ensures a well-informed decision. Our relationships with manufacturers and wholesalers enable us to deliver efficiently.

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Licenses

Acquire and renew your software and hardware licensing quickly. We provide quotes in less than 24 hours and involve the manufacturer when needed, whether for sizing or quantity.

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IT Leasing

Ensure alignment with your company's OpEx policy and strategy by acquiring equipment through leasing. This approach preserves your budget and remains fully tax-deductible.

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CONTACT US

Do you have any technology implementation projects?

Tell us about the challenge you're facing or the goal you want to achieve… We love working together to optimize your operations.

ENSURING BUSINESS CONTINUITY

What do we do and why do we do it?

We enable our clients' competitiveness because we are passionate about integrating services and technology solutions that help them prevent incidents, optimize resources, and reduce costs.

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FACTS & DATA

Promotor Clients

"Because numbers speak louder than words."

Our clients are satisfied and refer us because we maintain agreed service levels, provide intensive training to our staff, and all of this turns them into promoters.

94.8 %

Customer
Satisfaction

ESC Survey
% of 3-4 / Total

+ 300000

Served
Users

With an SLA above 98%
Fast, Precise, Savvy

+ 21000

Training
Hours

Internal Staff
in 2021

DOWNLOAD THE GUIDE - SPANISH VERSION

How do IT departments enable competitiveness in businesses?

How the 4th industrial revolution is impacting businesses and how the role of the IT leader is evolving in response to competitiveness. A step-by-step guide to transforming your management!

Download

TESTIMONIALS

Long-term relationships in their words

“The factors that made me choose icorp were the professionalism, their competitive prices and their great work team motivated to give their best at all times.”

| CNH | Javier Hernández - Director of IT and Global Planning

“icorp has the availability and flexibility we require to support the growth of our IT organization in a dynamic and reliable manner.”

| Grupo Gondi | IT Manager

“Our Global IT Service Center is deeply committed to customer satisfaction and operational efficiency, icorp has been a very important piece of our strategy.”

| Colgate | Pablo Ávila - Associate Director, Global IT

“It has been a great change in the service we receive. It's very satisfying that they can offer this type of service and in an efficient and effective manner.”

| Grupo Vitalmex | IT Manager

“icorp will be responsible for managing the requirements until their resolution. IT Solutions has no plans to change providers for this key module.”

| IT Solutions | PMO

“I make a broad recommendation of icorp, as their commitment, freshness and professionalism give me confidence to meet my present and future needs.”

| KSPG Automotive | Francisco Macias - IT Director North America

“Y! chose icorp for their response time, implementation costs and quality of offerings. From the beginning, communication with icorp was excellent.”

| Yahoo | Deskside Support Manager LatinAmerica

“icorp has been characterized by its great service attitude, responsiveness, and innovation in its internal processes. It is a key business partner for Mars.”